Netgear AC1900 WiFi Mesh Extender Firmware Update Failed?


If you want to enhance the performance of your Netgear AC1900 WiFi Mesh Extender, you should consider updating its firmware to the latest version. Netgear keeps releasing firmware updates for the devices that it manufactures. These firmware updates are important. Once you see a new firmware release for your device, get it installed immediately by accessing the Netgear Genie setup page. Many users, however, get stuck in the process and can’t get their devices updated. Thus, keeping that in mind, we have jotted down this blog that comprises the best solutions for fixing Netgear AC1900 mesh extender firmware update failure issues.

We are sure after you are done walking through this guide, you will gain enough confidence that you can easily update the firmware on your device.

Fixing Netgear AC1900 WiFi Mesh Extender Firmware Issues

Before delving into deep troubleshooting, you should check two things that are very important to get successful in updating the firmware on your device. These are:

Internet Connection

A stable internet connection is a must to get your Netgear AC1900 WiFi mesh extender updated. Therefore, check the internet connection first. Contacting your ISP and asking about any internet outages may help. Another thing that you can do is to check the Ethernet cable if you have used one to connect the extender to the router. It has to be damage-free. Also, examine the Ethernet ports on both networking devices i.e. the extender and router.

Check Power Supply

The next check that we suggest you make now is the power supply to the Netgear AC1900 WiFi mesh extender. You need to be very certain that the power supply to the Netgear mesh extender is adequate. You can examine the power socket and the power cable that are being used to supply power to the device. Make the necessary change to ensure optimum power supply to the extender.

Once the power supply and internet connection have been verified, go ahead and perform the Netgear AC1900 firmware update. Proceeding to the troubleshooting steps given ahead will be the best option for you in the event you still fail in executing the firmware update process even now.

Step 1: Reboot Your Netgear Extender

It might be so that some minor technical glitches are the reason for failing in updating the firmware. Rebooting helps in fixing these temporary bugs. So, reboot the Netgear extender now by using the steps given ahead:

  • First of all, disconnect your extender from the router.
  • Secondly, turn its power supply by toggling the power button.
  • Thirdly, disconnect the power cable from the wall outlet.
  • Next, wait for some time.
  • Now, plug in your Netgear extender back to the wall outlet.
  • Finally, by toggling the power button to the On position, turn your Netgear AC1900 WiFi mesh extender on.

Once your Netgear AC1900 is rebooted, see if the issue that you are currently facing has been fixed or not by trying to update firmware via If you still fail, then proceed to the next step.

Step 2: Download the Correct Firmware File

While manually updating the firmware, you must have downloaded the latest firmware file on your computer or laptop first. FYI, each extender model has a different firmware file. There is a possibility that you have downloaded the wrong firmware file without taking into account the extender model. Since you have the Netgear AC1900 WiFi mesh extender installed, you must download the firmware that is meant for this model number only. In case you have made this mistake then download the correct firmware now and try installing it on your device.

Step 3: Reset the Netgear Extender

In the event, you are still unsuccessful in updating your Netgear AC1900 mesh extender, then looks like the firmware on it got corrupted. This can happen if the firmware update process got interrupted. So, reset your extender now. Press the Reset button and delete the current settings from it which will also delete the corrupted firmware.

To Conclude

Right after you are done resetting your Netgear AC1900 WiFi mesh extender, you should set it up again from the very beginning. Thereafter, update the firmware on your device using the correct instructions. You can refer to the user manual to learn about the exact instructions. You can also reach out to our proficient team to help you update the firmware on your device.