Netgear extenders are the choicest option among users who want to enjoy seamless internet connectivity everywhere in their homes. This is due to the fact that Netgear WiFi range extenders are the best option when it comes to improving the signal strength of your current WiFi and take your internet experience to a whole new level. Unfortunately, at times, users face issues with their devices and among all getting ‘Netgear extender connected but no internet’ problem is the most common. If you are also struggling with the same and looking for a fix, then below are some tested yet proven troubleshooting tips for you to do away with the problem.
How to Fix Netgear Extender Connected But No Internet Issue
Check Wired Connections
Sometimes, the issue is minor and is related to loose or improper wire installation. So, before you get yourself indulge in the process of trying some advanced troubleshooting tips, make sure all the wired connections to your router, extender, modem, and PC are proper as well as finger-tight. Also, you can try power cycling your devices to give them a fresh start. For this, you need to simply unplug them from their power sockets and connect them again after a gap of few seconds. Doing so will perhaps help you get rid of the Netgear extender connected but no internet issue without any hassle.
Placement of the device also plays a major role when it’s about fixing internet connectivity issues. Therefore, while locating your device, consider a few things beforehand. For example, keep it away from devices emitting radio waves, place it in an open area and on a higher surface, locate the extender within the range of your router, choose the central area in your home for doing Netgear extender setup, make sure it is not closer to reflexive surfaces, aluminum studs, and metal appliances. By considering all these things, you can probably fix the Netgear extender connected but no internet issue.
Check Internet Access
Make sure your extender is fetching proper WiFi signals from your router. Chances are your data package is at its edge or you probably are not getting internet from your Internet Service Provider, which is creating connectivity issues for you. For getting the issue fixed, get in touch with your ISP and ensure that everything is working fine from that end. You can also check the internet speed by running a Ping test on your computer to know whether your ISP is giving you desired internet speed or not.
Change the Device
If you have connected your router using a computer, try connecting it using a smartphone or tablet and see if it works for you. Probably, there is some issue with the WiFi settings of your computer, shoving you to experience Netgear extender connected but no internet issue. If you are able to access the internet by connecting your router to the extender with the help of a smartphone or tablet, consider changing the WiFi settings of your computer to get the issue fixed.
Reset and Reconfigure
Faulty or improper configuration of your extender could be another reason behind getting the extender connectivity issues. For fixing this, reset your extender to the factory defaults and then set it up again either by accessing Netgear Installation Assistant or installing the Netgear Nighthawk app on your smartphone. This will help you cope up with the connectivity issue, most plausibly.
In a Nutshell
No matter whether you have Netgear EX2700 setup at your place or any other model, the troubleshooting tips given in the write-up will work the same for all models. Thus, no need to worry about the availability of the extender model you have before trying these tips to fix the Netgear extender connected but no internet issue.
If even after trying the hacks, you are unable to get the issue fixed, feel free to contact our technical support executives for quick assistance. They will, by remotely accessing your system, diagnose the issue creating Netgear extender connected but no internet problem and fix it for you.