Netgear Genie Login Failed?

Completing the Genie login process is considered one of the most important steps to change the settings of a WiFi device. But, it seems that you are unable to log in to the Netgear Genie dashboard. Perhaps, you are not aware of the correct steps to execute the process. So, read the information given here for the successful Genie login process.

Methods to Complete Netgear Genie Login

One can log in to the Netgear Genie dashboard using two methods. They are mentioned as follows:

Manual Method: The manual method of Netgear Genie login requires the user to access the web graphical user interface of the extender. That is why he/she needs the extender’s IP or web address to complete the process.

Netgear Genie App: This method is for users who do not have a computer or laptop. The Netgear Genie app provides an easy interface for users to manage and monitor their extender’s WiFi network. Now that you have become aware of two methods that can be chosen to log in to the Genie dashboard, it is time to learn how to carry out the process.

How to Log in to Netgear Genie Using Web GUI?

Given below is the breakdown of steps explaining how to access the dashboard of the range extender via its web GUI:

Netgear Genie Using Web GUI

  • First of all, make sure that your range extender is connected to the router.
  • Now, switch on your router and then the Netgear extender.
  • Once done, switch on your PC.
  • If you have not connected your PC to the extender via an Ethernet cable, use the WiFi connection.
  • After connecting the PC to Netgear_ext, open a web browser and type or
  • Press Enter to reach the login page of your wireless extender.
  • Here, enter the required details and select Log In.

This is how you can complete the Netgear Genie login process via a web browser. Keep in mind that the extender’s login details are case-sensitive. Therefore, you have to enter them with care. Also, if you have not changed the default admin details, then enter admin into the User name field and password into the Password field.

Genie Login through Netgear Genie App

Just in case you want to log in to the extender’s dashboard using a mobile phone, you can use the Genie app. The app can be installed via app store of your mobile phone. Here are the steps that you must follow to complete Genie login via a mobile application:

  • Go through the cable connections related to your Netgear extender.
  • If everything seems perfect, unlock your mobile phone and connect it to Netgear_ext.
  • After that, launch the Genie app by tapping its icon.
  • You will see a login screen.
  • Here, input the password of your range extender and its username.
  • Tap Sign In or Log In.
Genie Login through Netgear Genie App

Here completes the Netgear Genie login process via the mobile app. Now, you are all set to make changes to the settings of your extender. Just in case you are still facing problems with the login process, let’s find out what can be done to get them resolved.

Netgear Genie Login Not Working?

1. Update the Web Browser

The process of logging in to the Netgear Genie dashboard requires you to use an updated version of the web browser. Therefore, never proceed without checking the browser’s version. It should be the latest one. Apart from this, you also have to erase the browser’s cache and cookies.

Note: If you opt to complete the Genie login process via the mobile application, consider updating the app through the Google Play Store or Apple App Store.

2. Use the Correct Login Details

Without using the login password and user name, you won’t be able to complete the Genie login process. But, you cannot enter them carelessly. Be very sure that you are entering valid login credentials into their respective fields only. You can also consider turning off the Caps Lock option on the keyboard to avoid typing errors.

Quick Tip

If every effort made by you fails to bring you luck with the Genie login process, consider checking the cables connected to your extender. They should be non-damaged and connected to the correct ports of the extender and router.

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