Netgear WiFi Extender Factory Reset Process – Complete Guide

Your question is about the Netgear WiFi extender factory reset process. Isn’t it? Let us tell you that a factory reset process deletes all the personalized settings made by you that include the login credentials (username and password), network name (SSID), and security settings.

The reset process of the Netgear WiFi range extender is necessary when you fail to recover your Netgear extender’s admin name and password.

To reset your Netgear extender you have to:

  • Verify that the power light of your Netgear wireless range extender is on.

  • After that, find the reset button on your range extender.

  • Use any thin object like paper clip or pin.

  • Release the button once the power LED on your device starts blinking.

Congrats! Your extender resets.

Troubleshooting Netgear extenders

How to power-cycle a home network?

If you are facing issues in the Netgear extender setup process or accessing the login page of mywifiext, performing a complete power-cycle process of your entire network can help you to resolve such issues.

In order to power-cycle your home WiFi network, please turn Off your networking devices (all) and then turn them back on again after 5-7 minutes.

Additionally, power-cycling your home network might help you in resolving the following issues:

  • You can able to access the internet on any device.

  • Your internet connection will be established soon on your WiFi router or gateway.

  • You will be able to go online anytime.

  • And, you will be able to enjoy continuous and uninterrupted internet speed all over your house.

How can I find my Netgear extender’s network password

  • Get a computer or laptop.

  • Connect it with your range extender.

  • Pull up an Internet browser.

  • Type in the address bar.

  • Login using username and password.

  • Tick on Settings > Wireless.

  • Follow the on-screen instructions.

How do I get rid of the Intermittent Wireless connection? – Netgear Range Extender

  • Make sure that your extender is properly connected to the power adapter.

  • Also, ensure that it is properly plugged in.

  • Make sure that the Netgear extender is placed within the wireless/WiFi range of your WiFi router.

  • Your client device must be connected to the extender’s WiFi network properly.

  • Open the extender’s GUI (graphical user interface) using

  • When prompt, please provide your email address or username and password.

Check whether your range extender has the latest version of firmware or not. If it does not, upgrade it to the latest version.

Note: It is important to update Netgear extender’s firmware timely. As a matter of fact, new firmware fixes bugs, contains new beneficial features, and protects you from security vulnerabilities as well.

Where should I place my Netgear WiFi range extender?

The best location to place your range extender is half-way between your existing wireless router and your computer or laptop.

On the other hand, you are supposed to check the color of the Link Rate symbol on the extender to measure the connection of your wireless router and the range extender.

Netgear Extender Manual

The best internet connection is established when there is a clear line of sight between the router and the extender and a clear line of sight between your Netgear extender and the computer or laptop you are using.

In case, this straight path is obstructed by a thick wall, metal appliance, or electronic gadget, then move your extender to a different location. But the location you choose must be half-way between the computer/laptop and the router.

If there is no power source nearby, or you wish to place your range extender elsewhere, move the Netgear device closer to your computer or laptop.

Also, keep this thing in mind – if the Link Rate LED is green or blinking amber and the PC to the Netgear extender Connection LED is solid green, then it means that your range extender is working fine as expected.

When can my Netgear range extender lose an internet connection?

As a matter of fact, your Netgear extender relies on the existing WiFi router or the access point (AP) for an internet connection. Your range extender loses internet access if:

  • Your wireless router or AP (access point) loses the internet connection.

  • Wireless/WiFi settings on your router or AP has been changed.

  • WiFi/internet signals of router fail to reach the Netgear extender.

  • Your Netgear extender is out of range of the existing WiFi router.


For Netgear WiFi, the extender setup must keep your existing router and the Netgear extender closer to each other. They should be plugged in the same room during the initial setup process.

New Extender Setup

How can I back up and restore my Netgear extender?

  • Open the Netgear Genie setup page by using a web browser on your connected device.

  • Type the default or personalized username and password (when prompt).

  • Now, on the left side of the Netgear Genie smart setup page, tick on ‘Settings’ and after that, tick on ‘Other’ that will open the ‘Other Settings’.

  • On this page, please tick on the ‘BACKUP’ button.

  • Save the settings of your range extender on your computer or laptop.

How can I restore its settings?
  • Go to the ‘Other Settings’ page.

  • Under the ‘Restore’ option, please click on ‘Browse’.

  • After that, navigate to the location where you save the backup.

  • Select it and click on the ‘Restore’ button.

The extender’s restore confirmation page

Click on Yes and your extender will upload the backup file and reboot your Netgear extender also.