The Netgear Nighthawk AX1800 WiFi extender can deliver a speed of 1800Mbps if connected to a compatible router. But, the speeds will drop to zero when the extender just does not connect. Read this blog to understand why Netgear AX1800 WiFi 6 extender won’t connect. Apart from this, you will also get to know how to fix the problem in an effective way.
Reasons: Netgear AX1800 WiFi Extender won’t Connect
In the very beginning of the post, we mentioned that 1800Mbps WiFi speeds can be harnessed from the extender when connected to a compatible router. Therefore, you first need to understand that both WiFi devices are compatible or not. For your information, the AX1800 WiFi 6 range extender is compatible with WiFi 6 routers and is also backward compatible with the WiFi 5 and WiFi 4 router. Now, let us move ahead and find out why the extender is not connecting to internet.
| Reasons | Solutions |
|---|---|
| The AX1800 WiFi range extender is far from the router | Be sure that the extender-router distance is not more than 10ft |
| Your WiFi extender is struggling with technical glitches | Restart the WiFi range extender by keeping unplugged for a few seconds |
| The power being supplied to your extender is not stable | Ensure that your Netgear extender is connected to a perfectly working power socket |
So these were some possible reasons along with their solutions to bring your WiFi 6 Netgear range extender into a working state. However, if it still does not connect, it is time to step up and try some advanced techniques.
Advanced Troubleshooting: Netgear WiFi 6 won’t Connect
1. Update the Firmware
More than 75% of Netgear users used to run their extenders on outdated firmware versions. This carelessness results in many software as well as hardware related issues. The problem you are facing is also an outcome of the outdated firmware version. So, it is recommended to update the firmware to the latest version. Thus, without any delay, access mywifiext.net login portal on a computer connected to the AX1800 range extender and update the firmware. You can also use the Nighthawk mobile app for the same.
2. Reset the Extender
If the Netgear AX1800 WiFi 6 extender won’t connect to internet even after numerous attempts, it is suggested that you perform a factory default reset of the extender. The reason being, the wrong configuration might be preventing the connection with the internet. A factory reset will erase the current configuration and settings thereby allowing you to set up the extender once again from scratch. To reset the extender follow the given approach:
- Be sure that the extender is plugged into a working socket and no device is connected to its network.
- Now, find the Reset button on your extender.
- Using a sharp object, press the button carefully for 7 seconds and release it.
- This will reset the extender to default settings.
- It will now reboot indicating that you can set it up.
To Sum Up
When Netgear AX1800 WiFi 6 extender won’t connect, it can be a cumbersome task to get connected to the internet. However, with a perfect knowledge of the reasons acting behind to cause the problem and performing correct troubleshooting, you can easily fix the issue. Beginning with the surety of proper power supply and the extender-router distance, the shifting gradually to a reset, you can address the issue. But, remember that the problem will remain the same if your extender is not located in an interference-free zone. So, keep it at a good location.
